We pride ourselves on the exceptional level of service we offer our clients.


WHAT some of our valued clients have had to say:

Emily makes me feel safe. Retiring is scary - no salary income coming in and the future uncertain. By having regular conversations and contact with her, I have learnt a lot about my investments and am very happy with the spread. My funds have increased – even with pension payments. She has removed the stress of procuring a health care card and seniors card.

I feel though, the most important aspect of being an Elm client is my relationship with Emily and Ashley. Emily is genuinely interested in my life and while she is always professional, I feel a strong connection to her.
— PIP MANSON
Team Ash and Em have been looking after my retirement for a decade in one way or another. They have given me in that time total peace of mind financially, the ability to travel to places I had never imagined when I was still working and raising my family, the confidence that I am in very good hands re their advice and to top it all they are wonderful, friendly, cheerful and very professional.

I look forward to my financial check up every year.
— TRISH ALEXANDER
From the moment we first met with the staff at Elm Retirement Care we knew that we had met two ladies who genuinely wanted to assist us in our retirement, and that they were intent on making our superannuation provide for us for as long as possible. We have had appointments with other financial advisors who were never forthcoming with detailed advice but rather gave general information. We always came away from those meetings feeling we didn’t have enough invested in superannuation to make it worthwhile for them to take us on as clients.

Emily on the other hand gave us succinct and accurate advice and explained to us clearly the best way forward. We now fully understand how much super pension we will receive and also what Centrelink entitlements we qualify for. We trust Elm and are confident we will continue a good working relationship. We have already recommended Elm to friends and colleagues.
— PHIL & VONNIE JONES
Well so ends another financial year which now co–incides with another anniversary of my retirement. It is now my 3rd anniversary. Previous to my retirement I was your client for many years, still am and will still be.Growing up I was taught a lot about investing and how money works by my father and had also self educated myself about the same..
The one important fact that my father taught me from when I started work at 17 was to seek professional advice when it comes to investing. It is now my advice to family, friends and people I meet that: For one’s personal health you go to a medical professional ( a doctor). So for one’s financial health you should also go to a professional (such as Elm). With your advice and guidance over many years I was in a position that I was able to retire at the age of 59. You both take great care that your clients understand exactly what your plans for them are. How to achieve the desired outcome they wish for themselves. I can’t thank you both enough in what you have done for me. I have no hesitation in recommending your services to all.
— DAVID ANNEAR
We first met Emily when we were looking for someone that could help us plan for our retirement. That was several years ago now and we are so pleased that we made the decision to entrust Emily with making sure we are financially secure both now and in the future.

Emily is clearly an expert in her field and is generous with her time and attentive to her clients. In between our regular meetings, just a quick call or email, often through her efficient and friendly colleague Ashley, results in any new questions and dilemmas being responded to in an efficient and comprehensive manner.

Thanks to Emily we have an understanding of our financial situation and most importantly feel confident about our future.
— NOEL & JULIE OLIVER